Need help with driver installation on mx14

[jasonchang0213]

So I bought a MX14 just about a month ago and just recently started having problems with it while gaming. Decided to reformat it after it kept freezing on every log in. But sadly, I don't have the driver disc installation that comes with the MX14 so pretty much I can't do anything atm, can't even go online (Pretty much its a fresh Windows 7 that can't really do anything). I called the support team of Alienware and they said it would be like a $80+ charge to get all the drives if they were to do it, or that I can do it myself with another computer and just save the drives onto a flash drive and transfer it over, but with a risk of frying the mother board. Any suggestions? And if I can download the drives myself, exactly what drives do I need? I looked over Alienware's downloadable drives and they seem to have alot, and I'm not entirely sure which drives I really need. If anyone can help, I'd greatly appreciate it.

My mx14 specs:

Intel Core i7 2670QM 2.2GHz (3.1GHz w/Turbo Boost, 6MB Cache)

8GB Dual Channel DDR3 at 1600MHz

14.0 HD (720p/1366x768) WLED backlight display and 2.0 MP webcam with digital microphone array

3.0GB DDR3 NVIDIA GeForce GT 555M using NVIDIA Optimus technology

1TB 5400 RPM SATA Hard Drive

14.0 HD (720p/1366x768) WLED backlight display and 2.0 MP webcam with digital microphone array

Slot-Load Dual Layer DVD Burner, DVD+-RW, CD-RW

Internal High-Definition 5.1 Surround Sound Audio

HELP!!

[svl7]

Hi and welcome to T|I!

Download the stuff from Dells support site, here's the installation order:

1 - Chipset driver

2 - Intel Rapid Storage driver

3 - OSD application

4 - Intel GPU

5 - GPU (get this from Nvidia)

6 - LAN (Atheros I think)

7 - WLan (for the card you have installed)

8 - Audio (Realtek)

9 - Touchpad (Synaptics)

10 - Card Reader (Realtek, on the M14x driver page in the chipset category)

11 - Command Center

Ah, I missed the USB 3.0 driver from NEC, install this as second driver. Always restart if asked during driver installation.

I might have missed something, I don't have an M14x myself... @Stevenxowens792 should be able to correct me in case I messed up. Or any other experienced M14x owner.

[Stevenxowens792]

Thanks SVL.. let us know if you need further help. Best wishes, StevenX

[mw86]

So I bought a MX14 just about a month ago and just recently started having problems with it while gaming. Decided to reformat it after it kept freezing on every log in. But sadly, I don't have the driver disc installation that comes with the MX14 so pretty much I can't do anything atm, can't even go online (Pretty much its a fresh Windows 7 that can't really do anything). I called the support team of Alienware and they said it would be like a $80+ charge to get all the drives if they were to do it, or that I can do it myself with another computer and just save the drives onto a flash drive and transfer it over, but with a risk of frying the mother board. Any suggestions? And if I can download the drives myself, exactly what drives do I need? I looked over Alienware's downloadable drives and they seem to have alot, and I'm not entirely sure which drives I really need. If anyone can help, I'd greatly appreciate it.

My mx14 specs:

Intel Core i7 2670QM 2.2GHz (3.1GHz w/Turbo Boost, 6MB Cache)

8GB Dual Channel DDR3 at 1600MHz

14.0 HD (720p/1366x768) WLED backlight display and 2.0 MP webcam with digital microphone array

3.0GB DDR3 NVIDIA GeForce GT 555M using NVIDIA Optimus technology

1TB 5400 RPM SATA Hard Drive

14.0 HD (720p/1366x768) WLED backlight display and 2.0 MP webcam with digital microphone array

Slot-Load Dual Layer DVD Burner, DVD+-RW, CD-RW

Internal High-Definition 5.1 Surround Sound Audio

HELP!!

yes in anycase you should be able to do it yourself and no need to pay $80 to Dell to take care of it... even from a Tech's view that's a little steep for that...