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Sager NP9370 CPU problem???


Stank0

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I've received my new 9370 last week and since then I was trying to replicate results achieved in this

video. (Benchmarks start around 22.20)

My highest overall score was over 34000 but my CPU score never went over 25000. This is especially concerning because they run it on i7 3610 while I have i7 3840.

Now what give and what can I do?

Btw, I'm emailing back and forth with techsupp and last time they told me it might be a software running in background.

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Sager is full of shit in this review video, the benchmarks they show in the vid (e.g. at 25:23) aren't comparable at all. The Sager Vantage run did all the CPU calculation on the GPU (PhysX), that's why it has an insane score of 50k+. You have a 3840QM, and apparently you run the CPU test really on the CPU, so 25k is totally fine. If they had run the CPU test on the CPU as well, their 3610QM would have gotten them about 21k, CPU (Just in the Alienware M18x score they use as comparison). Seriously, that's just false advertising and pathetic, those two scores can't be compared.

What astonishes me even more is that they tell you that it might be software running in the background... if you want such a crazy CPU score as well you simply need to enable PPU (you'll need an advanced version of vantage to change that setting if I'm not mistaken), but then your score is technically invalid since the CPU test is meant to be run on the CPU, not on the GPU. (Something Sager apparently doesn't know.)

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You're absolutely right. I just tried just that (enabling PPU in Vantage) and my cpu score jumped up to 63913 and overall score was 41036.

That's a pretty shady from Xoticpc (they actually made the video). And what is worse, they act like they don't know what's going on and I really believe, if I'll persist questioning them in order to get up to their score, they'll eventually have me to RMA it.

Now I have a couple of questions for you svl7 (or any other guru)

In order to get up to their score, I was trying to figure out what I might have misconfigured. I've tried to slightly overclock GPUs (with nVidia System Tools) and my GPUs are now running at 648/2160 (maximum setting). I also tried to find a way to push my CPU a little bit and I found Intel Extreme Tuning Utility and the only thing I did dare to change there was to push multipliers to 42/41/40/40 (also max) so my CPU can run up to 4.09 now.

Is there anything else I can tweak and are my tweaks pretty safe so far?

I mean... not that I have to. This beast runs Crysis 2 with hi-res texture pack on dx11 at absolute maximum settings absolutely smoothly. I don't know exact FPS though as I don't care that much about that as long as the game is playable.

Second thing is, I had to reset BIOS because I DID mess with memory timing and my results were NOT good :) In order to do that, I had to unplug the backup battery and I now I can't plug it back in for the life of me. Also, by accident, the ribbon for keyboard illumination came loose and I can't put it back securely enough (the lock won't... well lock). Temporary solutions - I just taped the ribbon with a piece of tape and I have to set up system time everytime after I shut down and unplug.

Anyone with permanent solution?

Thanks.

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...

Second thing is, I had to reset BIOS because I DID mess with memory timing and my results were NOT good :) In order to do that, I had to unplug the backup battery and I now I can't plug it back in for the life of me. Also, by accident, the ribbon for keyboard illumination came loose and I can't put it back securely enough (the lock won't... well lock). Temporary solutions - I just taped the ribbon with a piece of tape and I have to set up system time everytime after I shut down and unplug.

Anyone with permanent solution?

Thanks.

By "ribbon for keyboard illumination" do you mean connector no. 6 or 10 in this picture?:

post-1023-14494994236999_thumb.jpg

If it is no. 6 then it is a "locking collar socket" and you need to open the connector first by carefully pulling the two brown clips at the side of the connector to the front, then push the ribbon in and again close it by pushing the clips back in.

If it is the LED cable no. 10, then a bit of tape is best to keep it in place, most vendors do that to ensure it doesn't come loose during transport etc...

The CMOS battery connector on the other hand can "take some", you can press it back in (just make sure to insert the right way) :)

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The time relies on the coin cell battery... only solution is to plug it back in. Regarding the ribbon cable, I can't really help, maybe the connector is broken, but as long as the cable makes proper contact, the tape should be an okay fix.

Edit: Got ninja'd by Prema :D

You say your GPUs are running at 648MHz? That's below stock 3d clocks... you have have 680m SLI, right? Using one of my vbios mod you can easily surpass the GPU score of the Sager system used in the review, by a lot. :P

Edit 2: Make sure you're running on AC and not on battery, you can't reach full 3d clocks on battery.

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Edit: Got ninja'd by Prema :D

You say your GPUs are running at 648MHz? That's below stock 3d clocks... . :P

EDIT:

And you Ninja'd me with the gpu part ;)

YES he's is overclocking the reduced clocks (UEFI BUG)...please update your GPUs to this version or even better use "SVL7's improved mods" of the same right away.

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Sorry I don't have enough privileges to view your image but I'm assuming it's the cable no. 10 (LED cable). The black bar "lock" doesn't want to click back and lock the cable in no matter which way I'm trying to push it in. So I taped it and made a little "chunk" of tape which I had to place on top of the cable in order to keep proper contact.

The CMOS battery connector is in but I'm guessing the contact is bad because there is nothing to hold those two wires pushed against the socket properly. I guess I'll have to just live with setting up clock every now and then.

I'll have to read that Kepler thread. Right now I'm kinda worried to flash anything to my new super expensive laptop because I know I could easily end up with super expensive brick.

Btw what bout MSI Afterburner? I guess without upping voltage there is nothing much Afterburner can do...

What about overclocking the CPU? I'm guessing I'd have to flash different bios right?

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If XTU works it certainly is a good option for CPU overclocking. Your CPU has a semi-unlocked multi which allows to adjust it slightly, as you already figured out.

MSI afterburner, Nvidia Inspector... any of the known overclocking tools will do, no need for a custom vbios, however you will notice throttling at higher overclocks when using the stock vbios, and you will be limited to +135MHz on the core.

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I see. NVidia inspector doesn't work for me for some "unhandled exception" Afterburner works. I will try one of your custom vbioses as soon as I'll be able to download here.

One more question though it's OT.

My laptop wakes up from sleep everytime I move the mouse or touch anything. I didn't find where to turn it off.

I want it to wake up ONLY when I push the power button. Any pointers please?

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... Also, by accident, the ribbon for keyboard illumination came loose and I can't put it back securely enough (the lock won't... well lock). Temporary solutions - I just taped the ribbon with a piece of tape and I have to set up system time everytime after I shut down and unplug.

Anyone with permanent solution?

Thanks.

I do not know if you meant it?

dsc06211v.jpg

dsc06201j.jpg

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It looks like the ribbon cable I'm talking about but the black piece of plastic on your picture is very different. Mine is much smaller and it doesn't have those two pieces on its sides which are supposed lock it in place. I'd post a picture if it wasn't such a PITA to have it taped in the way it actually works.

Imagine you have only the front part of it without those locking tips Not kinda U shaped like yours but just straight piece of plastic which looks like it should fit directly inside the white part but it won't (or I didn't figure out how)

I'm sorry for this noobish question but what do you mean that I'll be limited to 135MHz on the core? GPU-Z and Afterburner shows me my core clock @719MHz.. I didn't flash anything yet.

Oh you meant +135 in Afterburner. Nevermind then. :)

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