One of the 680M SLi might be dead after an update?

[JChristian]

My issue: one of the two 680M GPUs started displaying an "Windows has stopped this device because it has reported problems. (Code 43)".

My hardware: Clevo P37EM / Sager NP9370

My OS: Windows 10 Enterprise 2016 LTSB x64

 

I keep the OS always up-to-date (Windows LTSB only ships security and fix updates). I also have very few softwares installed. Basically, my computer was working normally, but today I was playing Overwatch (which I always play) and after some hours, I suddenly heard a Windows beep, the game froze and the computer restarted. When I was back at the desktop, I noticed the resolution was not right and then I opened the Device Manager to see that one of the 680M was giving a Error Code 43. Both GPUs appear on my BIOS setup, the BIOS correctly identifies them as 680M.

 

I found it strange, so I check my GPU VBIOS and noticed something odd, one of them was at 80.04.33.00.10 and the other was at 80.04.67.00.01 (I get these drivers here). I know for a fact that since some older NVIDIA Driver, the VBIOS must be 80.04.33.00.10 or else I got some errors on this SAGER model, so I flash 33 on both a while back. I then proceeded to flash the correct version again. When I run DDU I notice it only detects the VBIOS version for one of the GPUs, the other one doesn't show the VBIOS version. My results are:

 

NV Driver 398.36

 

ROM 33

PCI BUS 2 working

PCI BUS 1 error code 43

 

ROM 67

PCI BUS 2 working

PCI BUS 1 error code 43

 

 

NV Driver 391.35

 

ROM 33

PCI BUS 2 working

PCI BUS 1 error code 43

 

ROM 67

PCI BUS 2 working

PCI BUS 1 error code 43

 

 

Can a Nvidia update or Windows update brick a GPU? How can I know if it's a software or hardware issue? I'm afraid that one GPU died as I don't have the money to replace it now and it would be difficult to find a spare new 680M (which is now old hardware) where I live. I'm panicking a little...

Edited July 7, 2018 by JChristian

[JChristian]

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