Jump to content

Screen Distortion.


Emery Pearson

Recommended Posts

I was having overheating issues, so decided to use Dell support rather than crack open my laptop myself, they told me they would swap out my fans and heatsinks and unclog any vents for me at my own house for free. Sounded like a good deal so I took it, but they tech they sent initially started up on battery, and my GPUs were turned off, so he never actually tested them before leaving. And now, after turning my 280Ms, there is a green grainy distortion on my screen that isn't there when I use my on board graphics. So not only did he not check to see if the overheating was solved, he took off without even seeing if my GPUs worked.

On a side note, if I use my TV as my second monitor, even with my laptop monitor shut off, it lacks the distortion that my laptop monitor has.

Dell said they would get back to me on Friday, was hoping someone had an idea what was the issue. I figure it can't be the monitor because it works fine with the 9400, and I am maybe thinking it can't be the GPU which is associated with my HDMI port because my TV doesn't become distorted.

Edit: Forgot to mention the motherboard was replaced as well, due to faulty USB ports. The only modifications to the BIOS were to enable RAID and disable PCIE Gen-2

Link to comment
Share on other sites

  • Founder

Yeah it sounds like a faulty GPU, ask them to send you a new one for start and this time when the tech guy comes ask him to run a furmark and test it properly before he leaves. You can't have your laptop opened every time because he is in a hurry to leave...

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use. We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.