Andy3008 Posted December 22, 2013 Share Posted December 22, 2013 Hi everyone, i've tried searching for this problem on the forums but to no avail.To cut a long story short, i used the resource disk i got with my M15x to re-install all drivers and software when i reformatted. Then to my horror all my lighting disappeared and AlienFX was useless. A bit of googling revealed that the resource disk should not be used to install AlienFX, bit to late for me.Was just wondering whether there is a specific fix for this, or whether i'm up for another motherboard.I've tried a fresh install and used the mosr recent version of AlienFX but still no joy.Any help appreciated. Quote Link to comment Share on other sites More sharing options...
svl7 Posted December 22, 2013 Share Posted December 22, 2013 The only way I know to get it working again (besides a mobo swap) is reprogramming the flash storage that holds the AlienFX-controller firmware. Would require some soldering.Or grab a defective mobo and scavenge the part and put it on your mobo. 1 Quote Link to comment Share on other sites More sharing options...
Andy3008 Posted December 22, 2013 Author Share Posted December 22, 2013 Thanks for that. Looks like another motherboard is the go. Unfortunately i may have to pay a premium off ebay as finding a dead M15x board in Australia is nigh on impossible. Quote Link to comment Share on other sites More sharing options...
SpaceHippy1975 Posted January 13, 2014 Share Posted January 13, 2014 Hi,This happened to me around a year and a half ago after I got my M15x secondhand from a friend. First thing I did was to reformat the puter as it had some sort of Linux installed on it.The reformat worked with no problems from the supplied Alienware Win 7 Installation disc, the problem occurred when I started installing from the rescource disc..... BIG MISTAKE!!!Turns out that the resource disc contained a version of Command Centre that was incompatible with the A05 BIOS. This resulted in a laptop with no lights. As you've probably realised by now, I hadn't heard about the announcement warning owners not to use the resource disc! Even my friend who had originally purchased the laptop hadn't been informed by Dell!After a few days cursing while trying to find a fix for this (with many posters giving slightly annoying & not very useful advice of "BINNING THE DISC!!") :22_002:I ended up speaking with a Dell UK customer service technician via Dell's online chat widget & explained my predicament. The end results were that despite having told them I had bought the M15x secondhand, Dell came out to my house & replaced my motherboard the very next day! (within 24hrs, probably cause I lived in Bracknell, Where Dell have their UK HQ) As you could imagine, I was very, very chuffed!It might be worthwhile contacting Dell via Dell's support site, especially if you've registered a product with them. It worked for me despite it being over 2 years since making the announcement (mid 2012)Hope this helps?Keith. Quote Link to comment Share on other sites More sharing options...
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