Demoneyes Posted July 7, 2012 Share Posted July 7, 2012 I have the M14x R1 alienware for almost a year, and recently I started to have some serious overheating problems.When I use the computer for work - office, firefox, pdf... my cpu heats up for about 80 degrees.But when I play games my CPU can get above 100 degrees, and I have to stop and let the computer to cool off before it get damaged. (it doesn't auto shutdown)I have noticed that the problem is mainly because my fan won't work as it used to, it rotates at a much slower rate and when the CPU heating above 85 degrees instead of going faster the fan slows down. When I boot checked the fan it said max - 5300[RPM], yet I know it can run up to 7000[RPM].I cleaned the fan, and always make sure it has enough air flow from the bottom.I tried to reinstall the chipset driver - didn't help.Any ideas for can I do to fix this?P.Sprograms such as HWinfo and speedfan didn't help... Quote Link to comment Share on other sites More sharing options...
mw86 Posted July 7, 2012 Share Posted July 7, 2012 The fan could be worn perhaps call and get it replaced especially if your used to full fan speed and even forcing full fans with HWiNFO doesnt spin to max. It should be a free repair... Quote Link to comment Share on other sites More sharing options...
Demoneyes Posted July 8, 2012 Author Share Posted July 8, 2012 This was the solution I was trying to avoid....But I guess there is no other way, so I talked with dell and they will replace it for free.Thank you for your help. 1 Quote Link to comment Share on other sites More sharing options...
mw86 Posted July 8, 2012 Share Posted July 8, 2012 Regretfully yes somtimes we have no choice but to call in about our problems. I am glad though that you found resolution and it will be replaced for free. Quote Link to comment Share on other sites More sharing options...
potatorage Posted July 28, 2012 Share Posted July 28, 2012 Did they send a technician to your home or did you need to mail it in? Quote Link to comment Share on other sites More sharing options...
Demoneyes Posted July 29, 2012 Author Share Posted July 29, 2012 Yes, They have sent a technician to my home. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.