daveh98 Posted November 19, 2011 Share Posted November 19, 2011 Well I have been out of the loop for awhile. After having a CS experience that put a horrible taste in my mouth, it looks like I will be getting a replacement assembly for 2 580m SLI cards. I know a few people here are running 580s from 6970/6990 and what type of gaming experience are you having? I never read much on the throttling and don't really know what type of issues people are having with the 580s but am gladly taking the replacement that was kindly offered to me. I have done so much benching with the AMD solution, that I will know very well what the performance increase is for:CrysisCrysis 2BF3L4D2 (won't matter as it already gets stupid FPS)Metro2033Seems like this will definitely ride me out until I need to upgrade to a new machine. I will update everyone when I am fully up and running and will also probably give Kudos to Dell and specifically Bill for handling my case independently. I can just advise anyone to keep outstanding and clear emails and contacts when dealing with a CS specific issue. I have bought my fair share of computers through the years and I am a firm believer that resolutions should not be exclusive to hardware specific issues. However, when trying to deal with rep mistakes (i.e, no followup, cancelled orders due to poor case management, refund problems with DPA, etc) you MUST keep very good track record and emails. When a rep sells you something and then doesn't followup with questions and you have a "paper trail" then you should be compensated for horrible case management. Thankfully, some discretion can be used to ameliorate some of the problems if you talk to the right person. So again....Going GREEN baby!!! 1 Link to comment Share on other sites More sharing options...
Founder Brian Posted November 19, 2011 Founder Share Posted November 19, 2011 Congrats dave, i'm still waiting on my 580M replacements to show up before I can comment on the differences. I opted not to ask for a new system (yet) since this one is flawless and I don't want to deal with the headache of parting out systems again. They're sending me 580Ms to put in myself which is the best solution in my case. Anyway, what's your ETA on the new system? Link to comment Share on other sites More sharing options...
daveh98 Posted November 20, 2011 Author Share Posted November 20, 2011 Hey Brian,The ETA says 11/22/11 but I never trust those when there is a known backlog. I would assume I am pretty far down the list as there are many people waiting. Is this a simple swap? It looks like I am getting the entire assembly. I also am glad to keep my original system. Fit and finish was top notch and I already did the fresh format of windows and really dread going through not only that but transferring data. Also, what is going on with throttling? I have zero plans to overclock and undervolt for benches. These cards are stupid fast for 1080p gaming. However, it would suck if there are temp issues and throttling issues as the 6970s truly are rock solid cards. Link to comment Share on other sites More sharing options...
Founder Brian Posted November 20, 2011 Founder Share Posted November 20, 2011 I think since you are getting a new system, it'll arrive pretty soon. The backlog only applies to the service channel and not new builds. Yeah its a fairly simple swap if you know how to disassemble an M18x. I have no reason at all to want a new factory system since it wouldn't benefit me in any way and just end up wasting Dell's money and time. The 580Ms used to throttle but with the newest vbios on Dell's site (which yours may already have flashed) it doesn't happen as much. There are community made vbios's for 580M that eliminate it altogether. Link to comment Share on other sites More sharing options...
mw86 Posted November 20, 2011 Share Posted November 20, 2011 Nice Dave congrats on going green. Nvidia offering is quite powerful. Seems like soon i'll be the only one with m18x w/6970m... which i could get em swapped.... would cost an arm and leg though. Link to comment Share on other sites More sharing options...
0x29A Posted November 21, 2011 Share Posted November 21, 2011 (edited) What to expect? 580M SLI's performance is outstanding. This thing can chew on anything, literally. You may want to use a moddified vbios making performance levels p0 and p1 equal. This along with 285.62+ drivers will make the infamous throttle problem disappear almost completely. You can find a neat list of modded bioses in here. If you have any more questions, just ask. Edited November 22, 2011 by 0x29A 1 Link to comment Share on other sites More sharing options...
daveh98 Posted December 30, 2011 Author Share Posted December 30, 2011 Still Waiting....Brian did you get yours? Link to comment Share on other sites More sharing options...
Founder Brian Posted December 30, 2011 Founder Share Posted December 30, 2011 Still Waiting....Brian did you get yours?Hey Dave yeah I got a replacement system a few weeks ago. I convinced them it would be faster and I guess I was right.Sent from my GT-N7000 using Tapatalk Link to comment Share on other sites More sharing options...
mw86 Posted January 3, 2012 Share Posted January 3, 2012 Dave your still waiting gpus that sucks. I know they are low on many gpus.... Mine is at depot for repair of there's one thing wrong when it's back I am pushing for 580 let them sort out the Amd trouble. Link to comment Share on other sites More sharing options...
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