Well, after spending hours trying to figure this out; I accept defeat. I have studied numerous posts, downloaded universal extractor, phoenix bios editor, and a slew of other programs I was instructed too. Tried numerous re-naming of the bios file(s) to wph, cap ect. Nothing seems to want to light up that USB stick slot. The ONLY thing I have not tried (which is because I am unable to extract the file) is to have an original dell bios file extract a 2mb FD file. Then supposedly RENAME this to what the bios editor says and load this up onto the USB stick. I'm at a loss and will be talking to Dell on monday. If ANYONE wants to take a shot at somehow extracting the FD file and having the correct name put on it for download I will happily oblige and try anything at this point. Bios file used was 940/1400 clocks video bios. 7720 3630qm version, windows 8 key problems are as follows: Will turn on, lights , keyboard everything comes on, but dead. No keyboard beeps, just sits there running. I AM able to hold the "end" key, plug in the A/C and it powers up with full fan speed; but again just sits there running. No display on LCD, no activity. When I put in the usb stick (take it out slightly) it DOES light up as if activity is there but again, no reading or anything as it just sits dead. At this point guys i'm a "free tester" guinea pig. If you want anything tried go for it, i'll try anything. and again, if anyone figures this out i'll throw a few bucks at ya. Sorry about all the posts, wanted to give a precise line of communication of what I did. Defeated and warranty time, Wrain