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potvinp

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About potvinp

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  1. I tried everything I could that was mentioned on the internet, but it turned out the issue was with the stick of RAM itself that had gone bad. I picked up a brand-new 4GB stick and had no more problems afterwards - the Hardware Reserved Memory was no longer as high as it was, and was back at normal limits.
  2. Just tried that, and my laptop still says that 4.1GB of memory is hardware reserved. Any other ideas?
  3. Hello, I would like to know if it's possible to decrease the amount of hardware-reserved memory on my Acer Aspire E5-553G-T87A laptop. My laptop has 8GB of DDR4 memory installed, but for some reason 4.1GB of it is hardware-reserved. See attached images for the specs of my computer. My laptop had 7.66GB of usable RAM for a year after I first bought it, but I had to do a clean install of Windows 10 Pro when it started having problems with the O/S. After I performed the clean install is when I noticed that only 3.9GB were available. I ran Memtest+86 and the RAM did not have any problems/errors. I also went into msconfig and unticked the Maximum Memory box as some people recommended, but that did not fix the problem. The O/S is installed on a 120GB SSD, but I don't see any problems with that. I've re-installed the O/S multiple times, which also didn't fix the problem. I've ran out of ideas as to how to fix this. Any suggestions?
  4. Hello again Klem, My hard drive failed and would not let me re-install Windows in UEFI boot mode. It would only let me install it in Legacy mode. I now need my BIOS re-modded to allow AMD-V in Legacy boot mode. My laptop is an Acer Aspire E5-553G-T87A. My vars file is below. Thanks again! vars.zip
  5. Hi Klem, I need AMD-V unlocked for my Acer Aspire E5-553G-T87A laptop. Thanks in advance! vars.zip
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