Chey Raven Posted June 19, 2013 Share Posted June 19, 2013 So the other day I plugged in my hdmi port to use my tv as the display and the display on the laptop goes blank and then a blank screen is on the tv then it just shifts back to the laptop only this time its using the igpu and everytime I try to swap back to the gtx 680 i get a message saying this display is not using an nvidia gpu so I can't use the nvidia drivers.I've tried these thingsFormatted TwiceSystem restoreduninstalled new/older drivers of both the nvidia and intel cmos restart taking the graphics card out booting up and then shutting down and inserting it again trying a different hdmi cable and a different screen.Disabling in device manager and restartingIt just won't swap back to the dedicated gpu. So has the hdmi socket short circuited the gpu and now its dead? it just says error 43 in the device manager and in gpu its all 0 core and memory its just not being used at all.I'm gonna try and send it back. Hopefully i'll get somewhere....But in anycase I've just inherited a large paperweight!!! Yay. Quote Link to comment Share on other sites More sharing options...
Khenglish Posted June 19, 2013 Share Posted June 19, 2013 When did you start getting error 43? Did you get it before you pulled the card? Quote Link to comment Share on other sites More sharing options...
Chey Raven Posted June 19, 2013 Author Share Posted June 19, 2013 As soon as I put the hdmi port in. It was perfectly fine beforehand. Its literally forced displays on that and even when I go to use the hdmi port now for any tv it always uses the hd 4000. It even says HD4000 is being used in resolution settings. Quote Link to comment Share on other sites More sharing options...
Khenglish Posted June 19, 2013 Share Posted June 19, 2013 As soon as I put the hdmi port in. It was perfectly fine beforehand. Its literally forced displays on that and even when I go to use the hdmi port now for any tv it always uses the hd 4000. It even says HD4000 is being used in resolution settings.Well the HD4000 being used is normal since the P170em uses optimus. All displays will appear under the HD4000 control panel instead of the 680m, but the 680m card will do the rendering anyway and just send the framebuffer over the PCI-E for the HD4000 to display. Because of this I am very surprised that plugging the HDMI in would kill the 680m since it's the HD4000 that drives the display, but if 2 reformats don't fix an error 43, then it sounds like the 680m really is dead.Was there anything else that you did to the laptop prior to getting error 43? Quote Link to comment Share on other sites More sharing options...
Chey Raven Posted June 21, 2013 Author Share Posted June 21, 2013 Nope the only thing its ever used for is playing games. The temps were fine with the graphics card never going past 83c and the cpu at max 75c. I even bought the U3 coolermaster pad for it. Yeah It was driving me crazy, I couldn't for the life of me figure out how swapping over to a hdmi display could blow the graphics card....considering its not even plugged into it...Sent it back today to OC UK. Will report back lol. Quote Link to comment Share on other sites More sharing options...
Chey Raven Posted July 4, 2013 Author Share Posted July 4, 2013 Got it back yesterday. the graphics card blew it seems. Bet it was those damn 320.18 drivers. Quote Link to comment Share on other sites More sharing options...
spectroplasm Posted July 6, 2013 Share Posted July 6, 2013 could it have been stacking discharge? might sound silly but it's a very *rare* possibility. I've had a deskotp PC that rolled over and died when I was swapping DVI cables a small spark flew and hit the rim of the DVI connector. The PC was fine but the card was dead beef. Quote Link to comment Share on other sites More sharing options...
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