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New GE60 2PE Screen problem


nekromantik

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Hi,

I got my brand new MSI GE60 2PE today and I think I have a defective unit. :(

Within minutes of turning it on first time I get black line across the screen, it happens every now and again but starts to be every few minutes the more the laptop heats up.

I then rebooted into BIOS to remove software problems but yet again same issue occurs which confirms to me its a hardware fault.

Do you guys think its better to go through MSI or shop I got it from?

Also is this a common issue in MSI laptops?

Thanks

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Can you drive / go to the shop as I did with my 3 first msi notebook GS70, GT60 and now GT70 is perfect and all replaced on site as the store it's just faster I find.

Also black lines from your post happens in bios also if you move the screen do the lines "change" if not it could just be a cable problem but in any event call the store and see what they will do.

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