Genshin Impact is crashing and freezing

[Luciano]

I have been playing Genshin Impact on my PC for the past few days now. But now there is a problem while playing the game. After a few minutes of the gameplay, the game is crashing and freezing.

I checked the my PC, if there is need any update. But all are well. Then I dont know what could be the reason. I wish someone help me to solve this issue.

 

Thanks

[Luciano]

After not getting any response, I started searching on Google and came across this useful guide. I followed a few methods from there.

Finally the task that helped to solve the issue, Installing the Visual C++ Redistributables. After installing this application, I played the game for an hour and the game did not crash and freeze any way.

 

Let see what happen after a long time to play the game.

Thanks