AngusLawrie Posted July 13, 2016 Share Posted July 13, 2016 A user opens his Outlook Express 6 on Lenovo N22 (all windows updates up to date) this morning and finds that his inbox is empty. 200-odd messages that were there yesterday have disappeared. I have checked that the View is set to All Messages, and it is. No rules in existence. New emails arriving are adding to the inbox. Other folders (sent, deleted) have the same content as yesterday. It seems to be the files related to the inbox had a problem, or physically got deleted, and OE6 just self-recovered by giving the user an inbox with nothing in it. Is there anything I can do, other than scanning hard disk sectors for text, that may retrieve these lost emails? Thanks. 1 Quote Link to comment Share on other sites More sharing options...
drunkenninja Posted July 17, 2016 Share Posted July 17, 2016 Outlook holds all of your date in PST files, if there was a problem (i.e. the computer crashed at some point) Outlook backs up the PST file. Depending on what operating system your on you need to locate the file and check the date it was last modified, while there also see if a backup was created and the date this file was modified also. You can then create a new account with either of these files to see if you can somehow recover the lost data.\\ You might find this link helpful: https://www.howto-outlook.com/howto/backupandrestore.htm Best of luck!!! 1 Quote Link to comment Share on other sites More sharing options...
AurelOrsos Posted July 19, 2016 Share Posted July 19, 2016 You need to repair Inbox.dbx file with OE-Mail Recovery tool: http://www.outlookexpressrepair.oemailrecovery.com/ DBX files are located in C:\Documents and Settings\<account name>\Local Settings\Application Data\Identities\<hexadecimal number>\Microsoft\Outlook Express\ folder. It is a hidden folder and files, so you have to unhide hidden folders and files. Open Windows Explorer folder and select Tools > Folders Options > View. Check "Show hidden files and folders". Click OK. Look also Microsoft help https://social.technet.microsoft.com/Forums/en-US/d5d44676-3d6e-4826-ae65-b006e00c0403/outlook-express-repair?forum=onlineserviceslivemeeting 1 Quote Link to comment Share on other sites More sharing options...
AngusLawrie Posted July 21, 2016 Author Share Posted July 21, 2016 Thank you all for your advice! The issue has been resolved. Quote Link to comment Share on other sites More sharing options...
sanncass Posted September 22, 2017 Share Posted September 22, 2017 To repair DBX file of Outlook Express, some useful information has been shared in this article - http://wordpress.semnaitik.com/2014/02/26/manual-dbx-repair-technique/ You can repair DBX file manually without requiring any 3rd party paid tool. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.