The_Dominion Posted May 11, 2014 Share Posted May 11, 2014 So I am experiencing a problem with my NP9150 which I have had for a few years now. I recently reformatted my machine after 2 years of having it, re installed the drivers and things were working well. I left my computer on one night, and it blue screened, the culprit being the amdkmpfd.sys file. I have an 7970m, and since that blue screen both that device and the Intel HD4000 has been reporting Error 43. Now I did a lot of playing around with uninstalling, reinstalling drivers and finally got it to work again, at least for a few days. I was working in Adobe Photoshop, blue screened again. Same deal mess with drivers, eventually get it to work again. To be honest I am not sure what the right combination of uninstalling/re installing fixes it. Right now I am trying to fix it for a third time, and having difficulty. So I am posting here seeing if a bios update might help since I have been running the earliest stock version. Anyone have any ideas Quote Link to comment Share on other sites More sharing options...
Guest Posted May 11, 2014 Share Posted May 11, 2014 If present uninstall Windows update 'KB2670838'.Otherwise you need to change AMD driver. Try the old 13.1 Quote Link to comment Share on other sites More sharing options...
The_Dominion Posted May 13, 2014 Author Share Posted May 13, 2014 Prema I really appreciate your direct reply here. Unfortunately it did not work. To walk through the steps I did do,I had KB2670838 installed, so I removed it. I also turned off autodownload on Windows Update to prevent its potential reinstallation. I then did a clean install of the drivers through safe mode after having used Driver Fusion and Rapr to remove all instances of Intel and AMD display drivers. I have also used Registry Recylcer to clear through any orphaned registry entries created by the installing and uninstalling I have been doing. I downloaded and installed the 13.1 CCC for radeon mobility after uninstalling all AMD software on the machine.I ran into difficulty with the CCC process not recognizing my Intel HD4000 and installing AMD's driver. After repeated attempts to figure out how to install it, I let Windows update do the latest version. I was unable to avoid getting Code 43 errors on both the AMD 7970M, and the Intel HD4000 by doing this. Neither of these "activate" after the installation of the drivers. I get best results by letting windows use standard VGA drivers. At the very least my machine can go into hibernate mode when I don't have them installed. Do you have any more ideas for me to try? I would really like to avoid reformatting again as I have some specialized software on my machine which doesn't allow me many activations. Quote Link to comment Share on other sites More sharing options...
Guest Posted May 13, 2014 Share Posted May 13, 2014 Update the Intel GPU and chipset drivers, too. Quote Link to comment Share on other sites More sharing options...
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