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Garry_L

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Posts posted by Garry_L

  1. Call them and keep calling and if need be get the matter elevated to a senior manager above the rep that made the sale .. At the end of the day consumer law is on your side it's faulty end of story ,

    As for customer services it always just depends where they are i find that makes the difference the most we all have bad time's with them at some point like calling my bank i avoid it at all costs lol

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  2. I think the only time i get native speakers from dell is when they call me at work trying to upsell ... from Ireland

    As for the Keyboard i would say being that is is one of the standout features of an Alienware you can quite happily claim you are not happy with it as a return under warranty due to a fault ...

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