thementallydeceased

you would need to reset it using https://account.live.com/resetpassword.aspx . otherwise another way would be to make a recovery disk by downloading the windows 10 media creation tool, copy the contents to a flash drive, boot from the flash drive, go to repair options, go to command prompt, then 

type:

copy c:\windows\system32\sethc.exe c:\     (or whatever the windows directory is)

then type:

copy c:\windows\system32\cmd.exe c:\windows\system32\sethc.exe

reboot pc

hit shift key 6 times to bring up cmd window 

type in:

net user Administrator \active:yes

reboot pc

administrator account will be active you can now log on to create new user profiles or changed passwords.

keep in mind this would be to create a local account not to log in using your microsoft email.

384 games as of now, i have been a member for 6 years and am steam level 85

I am unable to download any of these files  would love to get my y500 running on dual band wifi. these centrino cards are horrible.