neolite

UPDATE

Just got an update from XoticPC support:

Sager says they are working with Clevo on a new vbios or driver to address this. If you don’t hear back from me within 24-48 hours, please send me another email so I can resubmit the request.

So something is supposedly in the works...

@stealthmaster - I just say flash your vbios and then flash back to factory before sending in for warranty work if the something goes bad during warranty period.

theyre not going to fix it, its going to have to be up to us to do the fix. Its too much work for them and im sure they dont want to accept responsibilty for the error.

im just glad that we figured out that svl7's vbios fixes the issue. but be warned, when you have these vbios which are overclocked. your battery life will be cut in half. I overclocked the vbios a little more and i get like 30 mins from full charge till the computer shuts down from no battery life.

XoticPC has a ticket open on my behalf with Sager, and they asked for me to upload a video showing the problem for "comparison". Still waiting to hear back on it. I was however able to obtain svl7's bios and performed the flash myself. And sure enough it does fix all issue, but also noticed that the fans ramp up pretty loud just sitting at the desktop. Is there a way of controlling/changing the fan profile with a utility like MSI Afterburner? (I tried afterburner but it doesn't even report fans let alone allow custom fan profile).

Strange that you only get 1/2 hour from your battery. Is that gaming time or just desktop time? I do get just under 2 hours of battery even with svl7's bios but that's when working on the desktop (app, internet, email, etc). Normally I don't game on battery anyways since I set up my power profile to max performance when plugged in and power savings when on battery.

Sorry new here, but what exactly do you do with a group? I just got my np9380 as of yesterday so I could join...but I have a feeling I'm following the trend here. >.<

I saw the (small) photo of your sager, and while I can't completely appreciate the full resolution of your skin due to post limit, I want to ask you how happy are you with it? I debated for some time whether or not to get one, and ultimately decided not to due to fear of it looking cheezy. Is the inside also skinned around the keyboard/screen? If so, can you post a shot showing it off?

I wanted to chime in to say that I just received my NP9380-S with SLI and yesterday (11/12/13) and it seems that Sager is still distributing the laptop with a faulty vBios as I have the problems. I sent a support ticket into Xotic PC (purchased from) this morning to see if they have any further news or updates on it. Now I just need to hit the 5 posts so I can download the vbios from this post! I'll let you guys know what they say.