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NP50D5 Backlit Keyboard Problem

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I have a Clevo NP50D5 laptop.
Only the blue LEDs on the backlit keyboard are working.
All the red and green LEDs have "died".
The laptop is 18 months old and all drivers and software are up to date.
If I use Control Centre to change the LED colours to red or green, the keyboard simply doesn't light up.
Is this is known fault? A loose connection? Something I can fix if I open up the laptop?

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