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Dc Power when plugged in screen goes to full white/yellow/blue screen


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I have spent a little time in the past few days looking around this site. I would love for someone to point me in the right direction to a forum that has information that could help me out with my problem.


I have a:


Alienware M17XR3 

Windows 7 Home Premium 64-bit

Intel I7-2820QM 2.3

Bios InsydeH20 Version 1.0 A12


(4x) 4 GB Ram

samsung 2.5" 256 SSD (SATA3.0Gbps)


It has been an amazing machine for the last 10+ years. Minor issues, nothing that an Alien Respawn could not fix, till now! On battery power it works just perfect.  Then I plug it in and it's all OK until I try to do anything, and then the screen goes white. The screen sometimes goes yellow, sometimes blue, but mostly white screen. It will do nothing until I do a hard reset (holding the power button till it turns off and turn it back on) with the power unplugged.  If the power is not unplugged then it will go through boot up to windows swirling dots then go white again. If I plug it in and do nothing I can charge it, unplug and continue what i was doing. I have tried a lot of solutions bouncing around the internet, and thought I was having a DC Jack connection issue (replaced the ac/dc power adapter, then the motherboard). I get a better connection now but with the same white screen result. I stumbled into this forum and I'm hoping to find solutions to my issues.  Then upgrade like so many others have.


Any ideas, comments or suggestions welcome.


Thank you in advance!


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  • 2 months later...

Follow up on this issue incase anyone else is having the same one.  I finally broke down and took it to a shop.  They told me it was my graphics card! Time to replace it! then do some up grades! 




hope this helps others

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