j71rivera

I bought a display model Alien Ware 17 R3 and am trying to figure out why when i plug a usb c hub into the thunderbolt port nothing happens. No sound no added anything at all. I saw that some places for dell said check the bios for thunderbolt port settings and I can see none. Today I say there was a new version that just came out Alienware_15R2_17R3_1.3.12.EXE can anyone maybe unlock this And point me in the correct direction on why the usbc dock that i know its not a thunderbolt dock does not work in the thunderbolt port. I thought it supported both thunderbolt 3 decvices and docks and usb 3.1 protocols. https://mega.nz/#!oShFwQ5Y!-jOVRBgDjnADTOHTmtuFlae-FAdTjN0wqr4nDQ2fytA Thanks in advance. Joe