FastR6 Posted May 1, 2016 Share Posted May 1, 2016 Hi all, Some time ago I bought a laptop lenovo, ThinkPad E540 . Laptop has on the left side of the dual usb port.Lenovo ThinkPad E540 - broken USB problem After 6 months, I noticed that one usb port is broken, it is lacking the plastic part at the center of the port. Incorrect insertion of usb plugs can damage the motherboard. I have only two efficient usb ports. I reported the problem to the Lenovo service. They said that mechanical damage is not covered under warranty. After the next 6 months, while I was removing the pendrive from the USB port fell plastic part on my desk. This was the second USB port on the left side. I have only one efficient usb right now. The laptop was not hit, did not fall, I did not use force with usb port. Laptop is on the desk constantly connected to an external monitor. Once I carried him out of the house to drive to the lenovo service. I've used dozens of USB devices over the years and I never broke usb port. I have a lenovo y580 from 3 years old and is in good condition. I think this is defect in material of the dual port USB in ThinkPad E540 . Lenovo does not want to admit it. They claim that it is a mechanical failure, no matter what reason was formed, not covered under warranty. Is it normal that the USB ports in the Lenovo ThinkPad not withstand normal use ? Quote Link to comment Share on other sites More sharing options...
FastR6 Posted May 6, 2016 Author Share Posted May 6, 2016 No one really knows the problem ? Quote Link to comment Share on other sites More sharing options...
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