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Help!! Issue with 7260AC detecting any networks (Y500)


angelmg86

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I figured this topic would do better to have its own thread so that if anyone else has this issue while upgrading they can refer to this.

Now down to business:

Computer information: Y500 Svl7's fixed bios, Windows 8.1 Pro (clean installation from CD), Samsung 840 Evo SSD, everything else stock.

Link to Wireless NIC purchased: http://www.amazon.com/gp/product/B00DMCVKMU/ref=oh_aui_detailpage_o01_s00?ie=UTF8&psc=1

I installed the hacked bios in order to clear the block from the Intel Network 7260.HMWG WiFi Wireless-AC 7260 H/T Dual Band 2x2 AC+Bluetooth HMC NIC. Everything looked great, windows was functioning normal and all was updated without any issues.

Steps followed and outcome of each:

  1. When i put the card in and restarted the laptop, it detected the card and installed the drivers. However, when clicking the wifi icon on the task-bar it said no connections could be found and no properties on the windows 8.1 network connection window could be seen. (Device manager showed correct card and all the properties)
  2. Hooked up the Ethernet cable and uninstalled the drivers for the wireless NIC. I went onto the intel website and downloaded the latest driver which installed not only the driver but the Intel Pro-Set Wireless connection utility. This didn't change anything.
  3. I restarted the computer with the newly installed drivers/utility. No changes.
  4. I uninstalled the drivers and restarted the computer, NIC was detected correctly and windows installed latest driver. No connections detected (No wireless networks detected on list)
  5. I restarted the computer with the newly restored windows drivers. No changes.
  6. I clicked repair on the Intel driver install.exe and still no issues resolved.

I thought I might have messed up my hardware connections and I ended up re-installing the lenovo stock intel miniPCIe for the Y500 NIC to see if this would resolve the issues and everything worked again. I'm at a loss of how to solve this issue. I can provide screenshots of everything if needed...I would just need to re-install the card so that I can recreate the problem.

I appreciate any advice or guidance in working with me on resolving this issue.

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I'm thinking you might have a defective Intel AC 7260 NIC. If your purchase is still protected by Amazon A-Z service I would file a claim as soon as possible for a replacement; or, you could try to contact the seller so that you can get a replacement. That being said, I'm thinking about getting the same NIC.

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