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Here's Quick Way to Resolve QuickBooks Error 12002

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Verifying the Internet Connection Setup in QB and testing if the connection has been made correctly are two important methods to be used to resolve QuickBooks error 12002. If the error doesn’t resolve with the help of the troubleshooting efforts, then you need to contact the QB support team. QBSSolved.com is a name that can help you in getting rid of the payroll update issue namely, error 12002. So, drop off your worries. We are here to help you.

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Reasons Behind QuickBooks Error Code 12002
QuickBooks is unable to access the server due to Network timeout.
Incorrect SSL settings can lead to “Error Code 12002”.
Your Internet Security or Firewall settings are disrupting the connection.
Error 12002 can also occur due to the poor internet connection.
You might not have Internet Explorer as your default browser.
Methods to Resolve QuickBooks Error 12002
There are several ways to fix “Error Code 12002”. Moreover, we have listed some of them to help you resolve the issue quickly:

Method 1:

First of all, close QuickBooks and open Internet Explorer.
Now select Tools and then choose Internet Options.
Next, choose the Security tab and make sure that the security setting is set to Medium High.
Finally, click on the Globe icon and choose the Content tab.

You need to make sure that the content advisor button is Enable.
Now, click on the Connections tab and follow the steps given below:
Choose Never Dial a Connection.
Make sure that you choose the right ISP and click Ok.
Then you have to select the LAN Settings option.
Check that automatically detect settings check box is enabled.
Verify that Use a Proxy Server checked is Disable.
If you see port 8o then uncheck the box.
Lastly, click Ok.
Now, you have to select the Advanced tab:
Click on Restore Advanced Settings option.
Then, search Use TLS 1.0, Use TLS 1.1 and Use TLS 1.2 options
Ensure that Use TLS 1.0 is checked and the others are unchecked.
Now, close the Internet Options and select OK.
Shut down Internet Explorer and restart your PC.
You have to open QuickBooks and try to update again.

Method 2:

The first step is to select Help, then click on Internet Connection Setup.
Now, select “Use my computer’s Internet connection settings to establish a connection when this application accesses the Internet”.
Perform the update again:
QuickBooks 2008 and newer versions: Select Help and click on Update QuickBooks >> Update Now tab.
QuickBooks 2006 and previous versions: Select File and click on Update QuickBooks >> Update Now tab.


I hope both these methods will be useful to resolve QuickBooks error 12002.

Mark Wilson

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