Jump to content
potvinp

Aspire E5-553G: Decrease Hardware Reserved Memory

Recommended Posts

Hello,

 

I would like to know if it's possible to decrease the amount of hardware-reserved memory on my Acer Aspire E5-553G-T87A laptop. My laptop has 8GB of DDR4 memory installed, but for some reason 4.1GB of it is hardware-reserved. See attached images for the specs of my computer.

 

My laptop had 7.66GB of usable RAM for a year after I first bought it, but I had to do a clean install of Windows 10 Pro when it started having problems with the O/S. After I performed the clean install is when I noticed that only 3.9GB were available. I ran Memtest+86 and the RAM did not have any problems/errors. I also went into msconfig and unticked the Maximum Memory box as some people recommended, but that did not fix the problem. The O/S is installed on a 120GB SSD, but I don't see any problems with that. I've re-installed the O/S multiple times, which also didn't fix the problem. I've ran out of ideas as to how to fix this.

 

Any suggestions?

CPU-Z - Integrated Graphics.PNG

CPU-Z - Memory.PNG

CPU-Z - SPD Slot 1.PNG

CPU-Z - SPD Slot 2.PNG

Task Manager - Memory.PNG

Share this post


Link to post
Share on other sites

Hi!

Try go in bios setup menu, and on the last page "Save and Exit" set "Default Settings", then push F10 button to save, then Enter.

Share this post


Link to post
Share on other sites
2 hours ago, Klem said:

Hi!

Try go in bios setup menu, and on the last page "Save and Exit" set "Default Settings", then push F10 button to save, then Enter.

Just tried that, and my laptop still says that 4.1GB of memory is hardware reserved. Any other ideas?

Share this post


Link to post
Share on other sites
22 minutes ago, potvinp said:

Any other ideas?

Well, you can try watch this video:   

 

Share this post


Link to post
Share on other sites
2 hours ago, Klem said:

Well, you can try watch this video:   

 

I'll try that and see if it works.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×

Important Information

By using this site, you agree to our Terms of Use. We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.