Very little info has come from Intel concerning their latest issue with only a brief statement claiming that they are ”aware of the customer sightings.”
For a month now, over at Intel’s own customer support forums and Amazon reviews, users have been complaining about failed drives. The Intel SSD 320 Series in 300GB and 600GB capacities are suddenly seeing a reported capacity of 8MB. Intel’s reputation for one of the most reliable SSD drives on the market today has been marred by this discrepancy. There are quite a few users who posted about these shortcomings and one user even stated, “he’s not alone”.
If you were hoping to go to the Geek Squad with your failed drive for a Data Recovery, then you would fall under their “Level 2″ service category with the cost beginning from $500. There would be no guarantee that the data would be fully recovered or usable (based on our experience the chances are close to zero) and this is where Geek Squad would refund you a minuscule $150.
According to several forum members, the problem seems firmware related and shouldn’t require a recall. Intel’s statement claiming they are ”aware of the customer sightings” nearly promises an update is coming with more information down the road in the vaguest way possible.
There is way to restore your SSD’s drive to its original size is by secure erasing it. You will not be able to recover your data but at least you will have a fully operational drive until Intel releases the promised firmware update.
Via: Geek Squad